Use cases

Text expansion by workflow, not by feature.

Every team has a shortlist of messages they write 50 times a week. The right hotword library feels invisible after a day. Below, honest playbooks per vertical - what the macros look like, what problem they solve, which Makro features actually matter.

Pick your workflow

Seven playbooks. Pick one.

Code, PRs, support replies
Developers

Commit message templates, PR descriptions, code-review comments, on-call handoffs. Hotwords you can type from any editor, with snippet bodies that support Markdown.

Tickets, chats, escalations
Customer support

Canned responses for refunds, escalations, account lookups, follow-ups. Confirm-before-expand protects you on sensitive fields, and Smart Rewrite smooths the tone when you are tired.

Outbound, follow-ups, closings
Sales

Intro sequences, demo follow-ups, proposal deliveries, renewal nudges. Use prompt placeholders so every email still reads like a human wrote it.

Clinical notes, patient messages
Healthcare

SOAP note scaffolds, common diagnoses, patient portal replies. Sensitive Data Mode keeps everything local. No content touches a cloud model unless you explicitly flip the switch.

Compliance-focused workflow notes
Healthcare / HIPAA

The honest version: Makro is not a HIPAA-covered entity and does not sign BAAs. What we do offer is a technical posture that makes it easy to keep PHI off our servers entirely.

Boilerplate clauses, client intake, document review
Legal

Clause boilerplate, intake checklists, redline comment shortcuts, filing cover-letter stubs. Version history on every macro means you can prove a clause has not drifted.

Reusable prompts for ChatGPT, Claude, Gemini
AI prompts

Roleplay prompts, code-review prompts, writing-coach prompts, summariser prompts. Store them as macros and paste with a three-letter trigger in any AI chat window.

Install now, your first macro expands in 30 seconds.