Recent incidents
major
Investigating issue with freescout
Resolved 2026-06-03 02:54:32 UTC
Our monitoring detected 3 consecutive failed probes on freescout. Investigating.
2026-06-02 14:38:31 UTC
investigating: Auto-detected major issue on freescout after 3 consecutive failed probes.
2026-06-03 02:54:32 UTC
resolved: Auto-resolved after 3 consecutive successful probes.
major
Investigating issue with fider
Resolved 2026-05-27 06:35:39 UTC
Our monitoring detected 3 consecutive failed probes on fider. Investigating.
2026-05-27 06:31:39 UTC
investigating: Auto-detected major issue on fider after 3 consecutive failed probes.
2026-05-27 06:35:39 UTC
resolved: Auto-resolved after 3 consecutive successful probes.
major
Investigating issue with freescout
Resolved 2026-05-27 06:15:39 UTC
Our monitoring detected 3 consecutive failed probes on freescout. Investigating.
2026-05-27 06:11:41 UTC
investigating: Auto-detected major issue on freescout after 3 consecutive failed probes.
2026-05-27 06:15:39 UTC
resolved: Auto-resolved after 3 consecutive successful probes.
major
Investigating issue with fider
Resolved 2026-05-26 03:43:40 UTC
Our monitoring detected 3 consecutive failed probes on fider. Investigating.
2026-05-26 03:35:50 UTC
investigating: Auto-detected major issue on fider after 3 consecutive failed probes.
2026-05-26 03:43:40 UTC
resolved: Auto-resolved after 3 consecutive successful probes.
minor
Investigating issue with subscriptions
Resolved 2026-05-13 22:39:59 UTC
Our monitoring detected 3 consecutive failed probes on subscriptions. Investigating.
2026-05-13 22:21:48 UTC
investigating: Auto-detected minor issue on subscriptions after 3 consecutive failed probes.
2026-05-13 22:34:18 UTC
resolved: Resolved automatically: probe semantics updated to alert on actual webhook processing errors instead of inter-webhook silence. The original signal (no Polar webhooks for 7d) was a false positive at current paid-user volume.
2026-05-13 22:39:50 UTC
investigating: Re-opened: migration 067 auto-resolved this incident on the assumption it was a false positive from the freshness probe. The new webhook-health probe does not catch signature-rejected receipts or Polar-side outages, so blanket auto-resolve was unsafe. Verify recent delivery health on the Polar dashboard (Settings -> Webhooks -> Recent deliveries) and close manually via the admin UI if all clear.
2026-05-13 22:39:59 UTC
resolved: Auto-resolved after 3 consecutive successful probes.